Please read our Terms and Condition carefully before ordering goods or booking a class/service on our website. All transactions are bound by these Terms and Conditions. You may want to print or save these Terms and Conditions for future reference.
Please check the dates carefully prior to booking. Once an order is placed it cannot be refunded.
If for any reason you are unable to attend please contact us and we will try to find someone to take your place. Deb Day Sewing Room is not contractually obliged to find a replacement but we can try to find someone as a gesture of good will. If this is not possible feel free to send a substitute. If we find someone to take your place we can transfer you onto a later date or another class of your choice. If you book a class for several days duration please make sure you can attend all days.
All classes must be paid for in full prior to the class. If you have paid a deposit this is non-refundable. The total balance must be paid at least 7 days prior to the start of the workshop. If it is not paid you may lose your place and your deposit.
Payment can be made on the website using a credit or debit card, ApplePay or PayPal. We do not store or have access to your bank details. This is securely processed by Stripe, ApplePay or PayPal.
In the unlikely event that a class is cancelled, we’ll attempt to give you as much warning as possible. We will email you and phone you if you have provided us with a telephone number. We’ll gladly refund your booking fee or transfer you to another class of the same value, space permitting. Unfortunately, we cannot accept responsibility for wasted travel cost.
Refunds for Goods
Any goods purchased from the website can be returned to Deb Day Sewing Room within 14 working days of receiving the goods. You have the right under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to change your mind you may return the item(s) to us at your own cost. You will be refunded for the cost of the item only. All postage costs are non-refundable. You will be refunded upon receipt of the item to us. It’s advised you send the goods back to us using a trackable service to ensure the goods reach us. Goods must be returned in a saleable condition, with all original packaging. Face Covers – due to the nature of the product, face covers are non returnable unless the item is faulty.
If you receive an item which is faulty or damaged please contact us as soon as possible. We will refund or replace the item within 30 working days. If you would like to return goods please email firstname.lastname@example.org
OUR WEBSITE IS MANUALLY UPDATED SO PRICING AND STOCK ERRORS MAY OCCUR, IN THE EVENT THIS DOES HAPPEN DEB DAY SEWING ROOM WILL BE IN CONTACT WITH YOU TO RECTIFY THE ISSUE
No part of this website or any in class paperwork/handouts may be reproduced or used for anything other than personal use without prior consent.
Deb Day Sewing Room reserves the right to amend these Terms and Conditions.